In the aftermath of the Cameron Inquiry and promised
improvements regarding cancer care databases and communication protocols,
people are still falling through the cracks, says Opposition Leader Yvonne
Jones.
A recent case involves a woman from Labrador who was
tested for cancer last June, diagnosed in July and contacted in January.
While her results were confirmed as cancer seven months ago, she did not
receive any contact from the health authorities until last month.
“Government has made many promises over the past
several months to improve communication between the health authorities and
patients regarding their illnesses, but it is obvious that more work needs
to be done,” said Ms. Jones. “It certainly isn’t acceptable for a
patient to go without the results of positive cancer testing for seven
months. What happened to the appropriate follow-up procedures that were
promised during the Cameron Inquiry?”
Jones also raised concerns regarding the process of
communication between Eastern Health and other Canadian testing agencies.
The biopsy in this case was sent to the British Columbia Cancer Agency and
a report sent to Eastern Health in July. Eastern Health has no record of
receiving the report until October when a follow-up call was made and the
report resent.
“These situations are very stressful on patients as
they await the results of cancer testing. Two problems have been
identified in this instance, poor communication between inter-provincial
testing agencies and poor communication with the patient. Even after
Eastern Health went looking for the report in October, it took officials
over three months to advise the patient of the results. This is simply
unacceptable and proves that greater efforts are required to look after
the needs of patients.
“This woman’s condition has worsened over the past
year and now has a road to recovery that will be much longer and more
challenging. I hope this case will emphasize that despite any recent
efforts to improve the system, people are still falling through the cracks
and more substantial improvements are needed.”